Depositing with cryptocurrency on the platform comes down to three decisions: an amount, a coin, and a network. You create an invoice for a USD amount, send the exact crypto amount shown to the address provided, and your balance is credited automatically once the blockchain confirms the transaction. This guide walks through each step and flags the mistakes that actually cost people money — wrong networks, missing memos, and underpayments.
The platform accepts crypto only. BTC, ETH, USDT and 50+ other coins are supported through a payment processor, with multiple networks available per coin. Card payments are not currently available.
If you have never bought or sent crypto before, read how to buy crypto for the first time and sending crypto safely first. This article assumes you already hold coins in a wallet or on an exchange you can withdraw from.
01 How funding works
Your account carries a balance denominated in USD. You top it up with crypto, then spend the balance on bandwidth at the published rate per GB, on unlimited plans, or on add-ons. The deposit and the purchase are separate steps — crediting your balance does not buy GB by itself.
That separation is deliberate. Your balance never expires, so you can deposit once and buy data in smaller batches as you need it. Volume discounts of up to 30% apply automatically on larger GB purchases; see how to buy GB for how the tiers work.
Warning
Deposits are non-refundable once credited — crypto transactions are irreversible, and the never-expiring balance is the mitigation. Read the refund policy before sending anything.
02 Creating an invoice
- 01Open the deposit section of the dashboard and enter the USD amount you want to add.
- 02Pick a coin — BTC, ETH, USDT, or any of the 50+ others listed.
- 03Pick a network for that coin. Each network shows its own minimum deposit; if your amount is below it, raise the amount or choose a different network.
- 04Review the invoice. It shows the exact crypto amount to send, the deposit address, a QR code, an optional memo/tag, and a 2-hour countdown.
The invoice shows an exact crypto amount and expires after 2 hours, so pay promptly. Coins like USDT exist on several networks with very different fee levels — if you are unsure which to pick, USDT networks explained covers the trade-offs.
Note
Minimums differ by network — the invoice flow shows each network's minimum before you commit, so you can adjust the amount or switch networks before anything is sent.
03 Paying the invoice correctly
Send exactly the crypto amount stated on the invoice — not the USD amount converted yourself, and not a rounded figure. The network fee is paid by you on top of that amount, so if your wallet offers to deduct the fee from the amount sent, disable that option or the deposit will arrive short.
- Copy the address from the invoice or scan the QR code. Never retype an address by hand.
- If the invoice shows a memo or tag, include it in your withdrawal. Some coins require it to route the payment; omitting it can strand your funds.
- Match the network on both sides: the network you withdraw on must be the network you selected on the invoice. Sending USDT on the wrong network is one of the most common — and most expensive — mistakes.
- It is safest to send a single payment per invoice rather than splitting the amount across multiple transactions.
- Use a fee setting your wallet marks as normal or higher, so the transaction confirms well inside the 2-hour window.
Warning
Funds sent on the wrong network, or without a required memo, are likely lost. Recovery is sometimes impossible and never guaranteed. Triple-check coin, network, address, and memo before confirming the withdrawal.
04 After you pay
Once your transaction is broadcast, the payment processor waits for the required number of blockchain confirmations, then your USD balance is credited automatically. No support ticket, no manual claim — the invoice status and your updated balance appear in the dashboard.
How long this takes depends on the network. Fast chains confirm in a couple of minutes; Bitcoin can take longer, especially at a low fee or when the network is busy. If the countdown is still running and your transaction is visible on a block explorer, you have done your part — just wait.
Note
With balance credited, you are ready to buy data. Pick a quick plan or a custom amount of 1 GB or more — the live discounted price is previewed on the Plans page before purchase.
05 Limits and edge cases
A few constraints to know before you start, and what to do when a payment does not go to plan.
- You can have at most 3 active invoices at once — let old invoices expire before creating new ones if you hit the cap.
- An unpaid invoice expires after 2 hours. Nothing is lost — create a new one. The risk case is paying near the deadline: a transaction that confirms after expiry may not credit automatically.
- If the received amount is less than the invoice amount — usually because the wallet deducted the network fee from the sent amount — the deposit will not auto-credit.
For any of these — late confirmation, underpayment, a payment you overpaid or accidentally sent twice, or a deposit that has not credited after the network shows it confirmed — contact the support tickets page in your dashboard with the invoice details and the transaction ID (hash) from your wallet or a block explorer. The transaction ID is what lets the team locate your payment on-chain.
06 About card payments
Card payments are not currently available. Crypto is the only deposit method.
If you only hold fiat, the practical route is to buy a stablecoin on an exchange or broker with your card, then withdraw it to an invoice. The full walkthrough is in the first-time buying guide linked in the introduction. Budget for two fees along the way: the exchange's purchase fee and the withdrawal network fee, both of which vary by provider and network.